Tuesday, June 10, 2008

What makes branding suck?

Lack of reality.

I think we need to stop trying to live dreams and enjoy reality. Overpromising selling lines, “larger than life” CGI productions, unachievable aspirational values, and model casts.

Snap out of it!

Reality TV shows took over for a reason, so did ergonomic design, healthy food, and corporate social responsibility (CSR).

Yes when developing a brand, campaign, or a product; sky is the limit. This is why creative directors preach never killing an idea in a brain storming session.
It is good to dream, but we can do this on our own unless you are selling a dream enhancing machine.

A brand is meant to represent the company’s identity – applying this the other way around has proven miserable. Steve Jobs thought different, Richard Branson was a nonconformist, Google's founders Larry Page and Sergey Brin where true believers in simplicity and user-friendliness, Howard Schultz poured his heart into it (Starbucks), and P&G were boring.

Today’s companies, thanks to the expensive advice of corporate identity (CI) agencies, have been cross-dressing with queen outfits only to look rich and respectable.

I think the worst customer experience is when a brand promises something… and then they hear the CEO speak, visit the stores, or use the products only to realize that it was the CI and Ad agencies talking to them as opposed to the companies.

As lame as it sounds, my advice for everyone in the process of creating a brand or re-branding (which is the trend today) is BE YOURSELF. Promise what you believe in, and act as yourself. Customers can smell a fake a mile away, and they love reality. By selling what you love (I hate to use this term, it makes me sound like a consultant) it’s a win-win situation.

6 comments:

Moey said...

I agree with you, If you don't put yourself into it you will never like it.

fk said...

I know it sounds like very cliche advice, but it is never properly applied to branding

Nic said...

this is the first thing you've published that makes any sense...

that and the link on the side saying diablog cafe...

fk said...

Thanks Nic, that means a lot coming from a man in a chicken costume.

Bayo Adekanmbi said...

Brand Strategists must realise that the act of distilling for a compelling brand essence is like looking for that unique but believable DNA that is true to the brand. It’ the brand genetic make-up and it can only be the truth and then progress this to physical expression that can translate into positive associations.
Brand building process becomes more realistic when we work inside out from the core truth represented by these genetic codes, rather than relying on cosmetic brand surgery that makes façade out of our brand in the name of rebranding.
FK, i cannot agree less.

seo in mumbai said...

I like this article as branding plays an important role in any of the business and a bad quality makes a brand sucks so nice post